Delivery u0026amp; Returns
Lagos LaidBac co. is completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us.
Our Contact Details
Lagos LaidBac
12, Aiyetoro Street, Akoka,
Lagos
Phone: +234 (805) 859 4434
Email: lagoslaidbac@gmail.com
info@lagoslaidbac.com
Making a Purchase
Making a purchase could not be easier. Just browse our online store and click on any items that you wish to buy, stating size and colour choice where appropriate and add them to your basket. After you have finished your selection, click on ‘View Basket’ and follow the checkout procedure to complete your order.
Our Customer Service phone line is open from 24 hours Monday to Saturday. Outside of these hours please leave a message and we will call you back. We accept the following major credit Cards: Delta, Visa, Switch, Mastercard, Solo, Visa Electron.
Shipping / Delivery
All LAGOS orders are sent out on a Free 1-2 day service.
International orders are generally received in under 10 days.
All international orders are sent using FEDEX, this is a flat fee of £15.00 for Europe and the USA and a flat fee of £25.00 for the rest of the world.
Returns
If you do not like your item or it does not fit please send back with attached returns form within 30 days of purchase. Please note that if the returns form is not properly filled out it may hinder the speed of your exchange/refund.
All returned items must be sent back with original tags/packaging and be in the exact same state as it was sent to you.
When sending back an item for exchange or refund we recommend sending it insured and signed for as we will not accept responsibility for lost items. We don’t offer free returns however we will send an exchange out to you free of charge on a next day service.
Tax Charges
For orders made from the Nigeria or the African Union, 5% VAT is added.
Credit Card Security
Transactions are processed by Interswitch, Nigeria’s leading independent payment service provider.
When you are making payment for your order, you will see the padlock symbol in either the status bar (along the foot of your browser window) and/or in the address bar. How and where this appears will depend on which web browser you are using. Double-clicking on the padlock symbol will usually bring up details of the site’s security.
Guarantee
We guarantee your satisfaction. All of our products come with a 30-day no quibble guarantee.
Reaching Us
If you need to reach us, please email or call us using the details above.